Prior Authorization

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FAQ,s

Frequently Asked Questions

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Our Performance Metrics

We measure our success by the results we deliver to our healthcare partners

96%

Prior Authorization Approval Rate

Industry average is 85%

+11%

24h

Average Response Time

Industry average is 3-5 days

Faster

98%

Client Retention Rate

Our clients stay with us

+3%

30%

Administrative Cost Reduction

For our healthcare partners

+5%

Benefits of Working with OptiMed

Medical professional reviewing patient records
1

REDUCED CLAIM DENIALS

Successful claims processing and increased reimbursement are the outcomes of our proactive prior Authorization prior to providing medical services.

2

PREVENT EXPENSIVE APPEALS

Because of the increased prior-authorization clearance rate, we have a reduced rate of appeals per claim invoiced.

3

REDUCTION IN RESOURCE ALLOCATION

More prior-authorization approvals enable us to better use our billing resources and increase reimbursement.

4

GREATER LEVEL OF PATIENT SATISFACT

Patient satisfaction is increased whenthere is less cancellation of appointments as a result of proact prior Authorization permissions.

PRIOR-AUTHORIZATION

Streamlined prior-authorizations that reduce denials, cut appeal costs, and boost patient satisfaction.

Our Process

We follow a structured approach to ensure maximum approval rates for prior authorizations

1

Documentation Collection

Gather all necessary documentation including patient medical history, diagnosis information, treatment plans, and insurance details.

2

Submission and Follow-up

Submit the prior authorization request to the relevant insurance company, ensuring completeness and accuracy of the information provided.

3

Appeal Process

If the prior authorization request is denied, initiate the appeals process by reviewing the denial reasons, gathering additional documentation, and submitting a comprehensive appeal.

4

Documentation and Communication

Maintain detailed records of all prior authorization requests, submissions, and communications with insurers, including denials and approvals.