Prior authorization is a step in the healthcare process where medical providers seek approval from a patient's insurance provider before proceeding with certain treatments, procedures, or medications. This process helps verify that the service is medically necessary and eligible for coverage under the patient’s plan. It plays a key role in managing healthcare costs and promoting appropriate use of medical resources.
Prior authorization ensures providers are reimbursed for services by confirming coverage before treatment. This reduces claim denials, minimizes costly appeals, and streamlines revenue cycles—allowing providers to focus more on patient care than administrative follow-ups.
Efficient prior authorization can significantly improve patient satisfaction by preventing delays or cancellations of care due to insurance issues. It also provides patients with greater clarity about coverage and potential out-of-pocket costs before receiving treatment.
Services that often require prior authorization include advanced imaging (like MRIs), elective surgeries, specialist referrals, durable medical equipment, and high-cost medications. Requirements vary by insurance plan, so verification is key.
We measure our success by the results we deliver to our healthcare partners
Prior Authorization Approval Rate
Industry average is 85%
Average Response Time
Industry average is 3-5 days
Client Retention Rate
Our clients stay with us
Administrative Cost Reduction
For our healthcare partners
Successful claims processing and increased reimbursement are the outcomes of our proactive prior Authorization prior to providing medical services.
Because of the increased prior-authorization clearance rate, we have a reduced rate of appeals per claim invoiced.
More prior-authorization approvals enable us to better use our billing resources and increase reimbursement.
Patient satisfaction is increased whenthere is less cancellation of appointments as a result of proact prior Authorization permissions.
Streamlined prior-authorizations that reduce denials, cut appeal costs, and boost patient satisfaction.
We follow a structured approach to ensure maximum approval rates for prior authorizations
Gather all necessary documentation including patient medical history, diagnosis information, treatment plans, and insurance details.
Submit the prior authorization request to the relevant insurance company, ensuring completeness and accuracy of the information provided.
If the prior authorization request is denied, initiate the appeals process by reviewing the denial reasons, gathering additional documentation, and submitting a comprehensive appeal.
Maintain detailed records of all prior authorization requests, submissions, and communications with insurers, including denials and approvals.